Experience effortless style with Dern Hoodies.
Unmatched comfort and timeless design for any occasion.
Perfect for lounging, errands, or elevating your casual look.
Experience effortless style with Dern Hoodies.
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, we strive to ensure that all our product images accurately represent the items you receive. While minor differences may occur due to lighting, screen settings, or manufacturing variations, the product you receive will match the description and specifications shown in the picture. If you have any concerns, feel free to contact our support team.
Where can I view my sales receipt?
You can view your sales receipt in the confirmation email sent to you after completing your purchase. If you created an account during checkout, you can also access your receipt under the "Order History" or "My Orders" section of your account dashboard. For further assistance, feel free to contact our support team.
How can I return an item?
To return an item, please follow these steps:
- Check the Return Policy: Ensure that the item is eligible for return by reviewing our return policy.
- Initiate the Return: Contact our customer support team or log in to your account and navigate to the "Returns" section to start the return process.
- Prepare the Item: Ensure the item is in its original condition with all tags, packaging, and accessories included.
- Ship the Item: Use the return label provided by us, or ship the item to the address mentioned in the return instructions.
Will you restock items indicated as “out of stock?”
We do our best to restock popular items. If an item is marked as “out of stock,” we recommend checking back later or signing up for notifications on the product page (if available). You’ll be notified as soon as the item is back in stock. For limited edition or seasonal products, restocking may not be possible, so feel free to contact our support team for more details.
Where can I ship my order?
We ship orders to a wide range of locations, including domestic and international destinations. During the checkout process, you’ll be able to enter your shipping address and see if we deliver to your area. Please note that shipping availability may vary based on the product and region. If you have specific questions about shipping to your location, feel free to contact our support team!